Privacy Policy

Effective Date: 25th March 2025
Company Name: Aquaseal Ltd
Registered Address: 20 Wenlock Road, London, England, N1 7GU
Company Number: 15739032
Contact Email: admin@aquasealuk.co.uk
Contact Phone: +44 (0) 7717 177546

1. Introduction

At Aquaseal Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when engaging with our waterproofing, leak detection, and building consultancy services.

2. Information We Collect

We may collect the following types of information:

  • Business contact information (name, company name, address, phone number, email address)

  • Project-specific details (site address, scope of work, technical reports, surveys)

  • Payment and invoicing details

  • Website usage data (via cookies or analytics tools if you use our website)

3. How We Use Your Information

We collect and process personal data for the following purposes:

  • To deliver our services effectively

  • To respond to enquiries and provide quotations

  • To manage ongoing projects and communication

  • To process payments and manage accounts

  • To comply with legal or regulatory obligations

  • To improve our services and website

4. Legal Basis for Processing

We process personal information under the following legal bases:

  • Contractual necessity – to fulfil our agreement with you

  • Legitimate interests – to operate and improve our business

  • Legal obligations – for compliance with regulatory requirements

  • Consent – where applicable (e.g., for marketing emails)

5. Data Sharing and Disclosure

We do not sell or rent your information. We may share it with:

  • Trusted subcontractors or specialists for project delivery

  • IT service providers (for hosting, email, data storage)

  • Legal, accounting, or insurance professionals

  • Regulatory bodies if required by law

All third parties are required to maintain data confidentiality and use your data only for the purposes specified.

6. Data Retention

We retain your data only as long as necessary to:

  • Fulfil contractual and legal obligations

  • Maintain project records for warranties or liability

  • Meet accounting and audit requirements

Typically, data is retained for 6–7 years unless otherwise required.

7. Data Security

We have appropriate technical and organisational measures in place to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

8. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict certain processing

  • Withdraw consent (where applicable)

To exercise your rights, please contact us at admin@aquasealuk.co.uk.

9. Cookies and Website Tracking

If our website uses cookies or analytics tools, this will be disclosed in a separate Cookie Policy. You can usually control cookie settings via your browser.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on our website and/or communicated to you directly.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Aquaseal Ltd
admin@aquasealuk.co.uk